LiveBridge FAQ

Here you will find an overview of the questions that we receive time and again. Do you have a question that is not answered here? Feel free to send us an email (hello@livebridge.eu), call us (089 523 00 686 or arrange a live appointment (link to Calendly).

For our viewers on livebridge.eu

Please register with a valid e-mail address to which only you have access. After successful registration you will receive the corresponding login information.

You will need a browser and a stable internet connection and sufficient bandwidth with at least 2.5 Mbit/s receive and 3.0 Mbits/s send if you want to participate in a session with your own video. Please note that multiple users of one access can quickly use up the available bandwidth and may be the reason for transmission problems that may occur.

LiveBridge is optimised for Chrome, Edge and Firefox.

In rare cases, the automatic delivery of the email may be delayed. Please wait 10 minutes, check your spam folderas long as you can and also make sure that your email address is spelled correctly. If nothing helps, please try an alternative e-mail address.

You do not get a password-protected account with us. You only need your individual participation link, which you will receive after registration. You can request this link at any time using your e-mail address.

Please refer to our privacy policy for more information.

Please check your internet connection and the audio and video settings of your computer. If you still have difficulties, please contact us at help@livebridge.de.

This is a pity, but in most cases not too dramatic. If a session was recorded, you will find it in the archive shortly after the event.

For companies and agencies that (want to) use LiveBridge

The release of a price list is planned for Q1 2022. Until then, we are working with selected launch customers who are using our complete product in real live environments and are taking LiveBridge forward together with us. In the background, we are gradually building capacity so that we can gradually expand the circle of our launch customers. Are you interested? Please feel free to contact us.

LiveBridge works browser-based. Neither you nor your audience need to download files from the net before you start. You do, however, need an existing website into which LiveBridge can be integrated. This can be your company website, or a specially designed page.

We would be happy to show you the possibilities of individualisation within the framework of our demo (link to Calendly). Little by little, you will find links to our test customers on this page – so it’s worth checking back regularly.

LiveBridge offers all the functions you need for your digital live communication. This includes webinars, online education and training, workshops, etc. For those who want to know exactly, it is best to arrange a 1:1 demo appointment with us (link to the Caldendly tool).

It’s simple: your website, your content, your data, your design, your possibilities.